Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We currently accept PayPal and major credit cards.

How long will delivery take?

Shipping times vary, however most items arrive within 3-14 business days.

How secure is shopping in the Online Shop? Is my data protected?

Your payment info is handled offsite through Stripe, and is not stored on our servers in order to make certain that your data is safe.

What is the return policy?

We accept returns or exchanges 30 days after purchase for any reason whatsoever.

What exactly happens after ordering?

You’ll receive an email soon after ordering with information about your order. Processing will occur soon after, and then your order will be on its way!

Do I receive an invoice for my order?

Yes, you’ll receive an invoice soon after ordering.

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